Evaluation mechanism

Dear customer, your opinion makes a difference! Express your satisfaction with the service provided by using the following:

After ending the call with one of our employees, the call will be transferred to an automated response for evaluating the service.
After closing a ticket by our specialized team, you’ll receive a message closing the ticket، and you can evaluate us from our app by following these steps: Click on More > Help and Support > My Tickets > Rate Service.
Our services are subject to performance measurements to enhance the ticket process.