1.1 How we collect your personal information
We collect two types of information about you: (1) personally-identifiable information provided by you to us as well as information we learn about you from your use of our services and the App; and (2) information we collect that allows us to understand and optimise the operation of the App, which cannot be used to identify you.
We collect personally-identifiable information about you only when you specifically give it to us. We may also collect information relating to the transactions you carry out, including details of any bank accounts you transact to and from the App. We do not generally disclose this information to third parties except in the circumstances set out in Section 1.5 below.
1.2 Sharing your personal information with third parties
1.3 Marketing communications
We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider may be of interest to you.
Third party providers will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested you should let us know immediately.
1.4 Protecting your personal information
The transmission of information via the Internet is not completely secure. We will do our best to protect your personal information while it is in our possession, however, we cannot guarantee the security of your data transmitted online or over the App.
We recognise industry standards and employ security safeguards to protect personally identifiable information from unauthorised access and misuse. All information you provide to us is stored on secure servers. Any payment transactions will be protected and safeguarded by encryption.
1.5 Disclosure of your information
We may disclose your personal information to other members of the Saudi Telecom Company group of companies. We may also disclose your personal information to third parties in the following circumstances:
- in order to provide services (including the e-wallet services) available through the App;
- where those third parties assist us in supplying our services to you or perform certain functions on our behalf, including IT support services or professional services;
- in the event of a sale, merger, liquidation, receivership or transfer of assets of stc pay or one of our affiliated companies, to the prospective buyer of the business and their professional advisers; and
- if required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Please note that in order to cooperate with governmental requests, summons or court orders, or to protect other users or our systems, we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (ie name, email address, etc.), usage history, and content submitted to the App.