We’re sorry for the inconvenience
the app will be under scheduled maintenance to serve you better, but we’ll come back soon
16/11/2020 – 01:00AM
16/11/2020 – 07:00AM
Frequently asked questions
I can access the app, but I can’t make any transaction; why?
During the maintenance, you’ll be able to review your previous transactions. However, you can’t make any transactions.
I transferred money internationally before the maintenance. Will my transaction be delivered during the maintenance?
Don’t worry; your money is in good hands. Just share the MTCN with the receiver, and they can collect at Western Union branches.
Can I use my stc pay card during the maintenance?
Sure, you can use your stc pay card both online and offline.
Can I transfer or request money during the maintenance?
During the planned maintenance, you can’t make any transaction. You’ll be able to enjoy all stc pay services right after the maintenance.
What if someone transfers money for me a few minutes before the maintenance?
Rest assured, your money will be credited to your account after the maintenance.