Contact us
You can easily raise a ticket regarding the issue you’re facing with the application using the following steps:
- Select "More" from the home page.
- Select " Help & support?"
- Select “Create a ticket”, specify the issue type and details, and submit it.
- You’ll receive an SMS message with the complaint number and processing time, so you can track it easily.
We’re happy to serve you 24 hours, every day during the week
- To communicate with us inside KSA (Unified number): 8001180008
- To communicate with us outside KSA (international contact fee apply): +966-920011444
- You can share your issue with us via the official email: Info@stcpay.com.sa and we will reply to you within 2 working days.
- Our Help and Support team is at your command in our social media accounts all the time and every day.