Contact us

You can easily raise a ticket regarding the issue you’re facing with the application using the following steps:
  1. Select "More" from the home page.
  2. Select " Help & support?"
  3. Select “Create a ticket”, specify the issue type and details, and submit it.
  4. You’ll receive an SMS message with the complaint number and processing time, so you can track it easily.
We’re happy to serve you 24 hours, every day during the week
  1. To communicate with us inside KSA (Unified number): 8001180008
  2. To communicate with us outside KSA (international contact fee apply): +966-920011444
  3. You can share your issue with us via the official email: and we will reply to you within 2 working days.
  4. Our Help and Support team is at your command in our social media accounts all the time and every day.